PRIVACY POLICY

This Privacy Policy applies to Heartfelt Living.
Heartfelt Living recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://heartfeltliving.in and other offline sources.
This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
Heartfelt Living is a property of Heartfelt Living, an Indian company registered under the Companies Act, 2013, having its registered office at [Insert Address Here].

Information We Collect
Contact information.
We might collect your name, email, mobile number, phone number, street, city, state, pincode, country, and IP address.
Payment and billing information.
We might collect your billing name, billing address, and payment method when you buy a product. We NEVER collect your credit card number, expiry date, or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our secure online payment partner Razorpay (or any future designated payment processor).
Information you post.
We collect information you post in a public space on our website or on a third-party social media platform associated with Heartfelt Living.
Demographic information.
We may collect demographic information about you, product categories you explore or purchase, events you register for, or other information provided during your interaction with our website. We might collect this as part of a survey as well.
Other information.
If you use our website, we may collect information about your IP address and browser. We might also track the site you visited before ours, duration of visit, pages accessed, and the site you visit when you leave us. We may collect your device type and operating system version as well.
We Collect Information in Different Ways
We collect information directly from you.
We collect information when you place an order, sign up for our newsletter, contact us, or otherwise interact with our services.
We collect information passively.
We use tools like Google Analytics, cookies, and web beacons to analyze how our website is used.
We get information from third parties.
For example, if you use a social media integration on our website, the third-party site may share some information such as your name or email with us.
Use of Your Personal Information to contact you.
We might use the information you provide to confirm an order, notify you of delivery, or for promotional purposes.
To respond to your requests.
We may use your information to respond to queries or confirm product details.
To improve our products and services.
We use your information to enhance your experience with us, including personalizing product recommendations.
To analyze trends and customer interests.
We may combine information collected from you with data from third parties to improve our offerings.
For security purposes.
We may use information to protect our website, customers, and business.
For marketing.
We might send you updates on new collections, special discounts, gifting ideas, and other offers. These may include our own promotions or carefully selected third-party campaigns.
For transactional communication.
You will receive emails or SMSes related to your purchases, shipping status, or product feedback.
As permitted by law.
Sharing of Information with Third-Parties
With vendors and service providers.
We share information with partners helping us manage logistics, payment, order tracking, or marketing. Some vendors may be located outside India.
To comply with the law or protect ourselves.
We may disclose information to respond to legal requests or to investigate potential fraud or misuse.
With successors If our business undergoes a merger or acquisition, customer data may be part of the transferred assets.
With your consent.
We will share your information for other reasons only after obtaining your explicit consent.
Email Opt-Out
You can opt out of our marketing emails by writing to care@heartfeltliving.in
Processing your request may take up to 10 working days. Transactional messages related to orders or account activity will still be sent.

Third Party Sites
Our website may link to third-party websites. This policy does not apply to those sites. Please read their privacy policies separately. We are not responsible for the privacy practices of third-party sites.

Updates to This Policy
This Privacy Policy was last updated on [Insert Date]. We may occasionally update our privacy practices. Any material changes will be notified as required by law. An updated version will always be available on our website.

Jurisdiction
By visiting this website, you agree that any dispute related to privacy will be governed by this policy and the terms of use of the website. This policy shall be governed by the laws of India.

Contact Information
If you have questions about this Privacy Policy, you can email us at:
connectheartfelt@gmail.com